Commercial cleaning Handled with care
We work hard to give you the professional commercial cleaning support you deserve.
Experience the difference
Exceptional service starts with the right processes and training
At Crown Property Services, we:
+ Invest in our people and process for a superior service
+ Take the time to train our people to the high standards we expect.
+ We treat our people with respect, and we pay them fairly for their quality work.
+ We regularly review our work to ensure that we use our experiences and knowledge of your premises to improve our service. It’s called our EVOLVE system, and it gets results. It’s why we’re one of the best commercial cleaners in Melbourne and across Australia.
Simple solutions to your most complex cleaning problems
MAINTAINING YOUR BRAND AND INTEGRITY
What we do reflects on your business. So we help you maintain a positive customer experience by ensuring that everyone that uses your property and assets enjoys a clean and healthy environment.
SEAMLESS MANAGED CLEANING
We manage all cleaning services with full transparency, open communication and measured reporting.
CONTINUOUSLY IMPROVED SERVICES
Our EVOLVE continuous improvement system provides a framework to ensure that we create a feedback loop that improves our cleaning over time.
Why us?
+ We continuously improve processes
+ Direct communication with the owners
+ Green cleaning practices
+ We employ our workforce
+ We train and monitor our staff
+ Clean assurance
+ 100% insured
We deliver results
Make-good bond cleaning jobs
Retail shops cleaned weekly
Public Buses cleaned nightly
%
Quality cleaning audit score achieved
Your cleaning questions answered
+ Are your cleaners qualified?
We employ our cleaners wherever possible and provide full training to our highest standards.
+ You’ll impress us the first clean but will the standards drop?
No, in fact quite the opposite. Our Evolve Continuous Improvement system will ensure that we will get better each and every time.
+ Will there be consistency with who manages our job?
You will get direct contact with management. Our point of difference is that the owners are personally involved in all facets of the business and with you. You don’t have to contact us – we actively contact our customers. And you deal directly with the owners so your needs and requirements are always top of mind.
+ Can I really trust you to do a good job?
Yes, because we do what we say we’ll do. We offer a ‘Clean Assurance’ that guarantees the finished work will be provided both to your satisfaction and to ours, ensuring quality, health, safety and environmental requirements are met.
+ How do you offer full transparency?
We regularly and rigorously train our team to ensure a level of professionalism that makes them your eyes and ears. Any service defects and issues on any site will be picked up immediately during the cleaning process and reported directly to you, in real time, and uploaded to a specifically created Dropbox folder where your management can view and decide the fastest and best course of action.
+ What if something goes wrong?
We are fully insured with Public Liability ($20M) and Workers Compensation.
+ I want to work with an ethical company. Do you pay your cleaners well?
We pay our cleaners award wages and always will. No Industrial Relations claim has ever been made against the company to date.
+ Are the products you use safe?
We use effective procedures, chemicals and equipment to ensure the cleaning maintenance of your facility is preserved at the highest standard and within environmental standards.
Our valued clients
Proudly supporting our community
Better cleaning, every time
A job done well is only the beginning. We make each cleaning job better than the last.
Experience the difference