Commercial cleaning Handled with care
We work hard to give you the professional commercial cleaning support you deserve.
Experience the difference
Exceptional service starts with the right processes and training
At Crown Property Services, we:
+ Invest in our people and process for a superior service
+ Take the time to train our people to the high standards we expect.
+ We treat our people with respect, and we pay them fairly for their quality work.
+ We regularly review our work to ensure that we use our experiences and knowledge of your premises to improve our service. It’s called our EVOLVE system, and it gets results. It’s why we’re one of the best commercial cleaners in Melbourne and across Australia.
Simple solutions to your most complex cleaning problems
MAINTAINING YOUR BRAND AND INTEGRITY
What we do reflects on your business. So we help you maintain a positive customer experience by ensuring that everyone that uses your property and assets enjoys a clean and healthy environment.
SEAMLESS MANAGED CLEANING
We manage all cleaning services with full transparency, open communication and measured reporting.
CONTINUOUSLY IMPROVED SERVICES
Our EVOLVE continuous improvement system provides a framework to ensure that we create a feedback loop that improves our cleaning over time.
Why us?
+ We continuously improve processes
+ Direct communication with the owners
+ Green cleaning practices
+ We employ our workforce
+ We train and monitor our staff
+ Clean assurance
+ 100% insured
We deliver results
Make-good bond cleaning jobs
Retail shops cleaned weekly
Public Buses cleaned nightly
%
Quality cleaning audit score achieved
We are triple ISO certified in Quality, Environment and OHS as well as cm3 and BSCAA accredited
Your cleaning questions answered
+ Are your cleaners qualified?
We employ our cleaners wherever possible and provide full training to our highest standards.
+ You’ll impress us the first clean but will the standards drop?
No, in fact quite the opposite. Our Evolve Continuous Improvement system will ensure that we will get better each and every time.
+ Will there be consistency with who manages our job?
You will get direct contact with management. Our point of difference is that the owners are personally involved in all facets of the business and with you. You don’t have to contact us – we actively contact our customers. And you deal directly with the owners so your needs and requirements are always top of mind.
+ Can I really trust you to do a good job?
Yes, because we do what we say we’ll do. We offer a ‘Clean Assurance’ that guarantees the finished work will be provided both to your satisfaction and to ours, ensuring quality, health, safety and environmental requirements are met.
+ How do you offer full transparency?
We regularly and rigorously train our team to ensure a level of professionalism that makes them your eyes and ears. Any service defects and issues on any site will be picked up immediately during the cleaning process and reported directly to you, in real time, and uploaded to a specifically created Dropbox folder where your management can view and decide the fastest and best course of action.
+ What if something goes wrong?
We are fully insured with Public Liability ($20M) and Workers Compensation.
+ I want to work with an ethical company. Do you pay your cleaners well?
We pay our cleaners award wages and always will. No Industrial Relations claim has ever been made against the company to date.
+ Are the products you use safe?
We use effective procedures, chemicals and equipment to ensure the cleaning maintenance of your facility is preserved at the highest standard and within environmental standards.
Crown Property Services has been providing quality cleaning services to Booth Transport for 9 years now.
I have had the pleasure of personally working with Mr George Younan and his team of cleaners for 9 years running.
During this period of time I have found the Crown Property Services team to be courteous, diligent and eager to provide a quality cleaning service.
George and his team respond to all of our cleaning requests, be it contractual or in an emergency, in a very timely and professional manner and as per specification.
His team members are all trained in following a correct cleaning approach. They all have the appropriate checks and follow safe work method statements and OH&S guidelines.
I have no hesitation in recommending Crown Property Services for any of your cleaning needs.
Mitchell Booth
Managing Director – Booth Transport
“Crown Property Services have been our contracted cleaning services provider since June 2018.
They have been able to successfully provide resources and services over multiple sites across Melbourne Metro and outer Metro locations.
Crown has met our expectations for performing cleaning services to a high standard.
George and his Operations Team have shown professionalism and attentiveness in their dealings with our organisation and are committed to continuous improvement via their customer focus programs and open communications.
Crown have been very accommodating and dependable in relation to their response to emergency and ad hoc requests. I look forward to our continuing partnership throughout our contract existence.”
Trish Kavadas
Contracts Co-ordinator – The Greater Metropolitan Cemeteries Trust
“Ventura is rapidly approaching its 100th year of being in the public transport industry. During these years we have learnt that not all cleaning companies are able to shift from traditional property services, into a more complex, vehicle orientated environment.
The attraction to George was an eagerness to work with our staff and learn the specific needs of our business. CPS had come on board to enact a program of continuous improvement in an ever changing industry and environment.
Through our relationship with CPS we have been able to lift our assets back to the standard that they had been in the past, immediately address any new vandalism or defects through their reporting structures and ultimately have the faith of a contractor who is performing the work that they are required to do, without the need for us to continually micro manage them.
From our experience, CPS have now proven themselves as a capable provider of cleaning services within our industry.”
Hayden Matthews
Site Depot Manager – Ventura
“George & the team at Crown Property Services stepped up at extremely short notice & assisted with what had the potential to turn into a disaster on one of our major client’s sites.
Their professionalism, can-do attitude, attention to detail & commitment to OH&S was evident from the start.
While there were some minor issues during the settling in period, they were addressed very quickly & to our client’s complete satisfaction, with the result that Crown has now been requested to tender additional services for our client. “
Don Beckley
Facilities Services Manager – OSSA Services
“Good Shepherd Lutheran Primary School are pleased to recommend Crown Property Services Pty Ltd to any school or organisation wishing to have a thorough, professional and responsive cleaning service delivered.
We have used Crown Property Services since mid-2017 and have been extremely satisfied with the overall service delivered and the flexible attitude to quickly respond to changes we have requested.
The additional services provided by Crown Property Services over the past year due to the Covid-19 pandemic are one example of the proactive and flexible service provided to our
School. “
Hilton Haeusler
Chief Financial Officer – Good Shepherd Lutheran Primary School
“George Younan and the Team at Crown Property Services are fantastic to work alongside.
With their ability to operate across Australia, including in rural areas, Crown Property Services provide reliable and professional cleaning outcomes, every time.
With highly detailed post service reporting, accurate invoicing and local administrative support, I highly recommend George, Marissa and the team at Crown Property Services. ”
Jonathan Scipione
National Manager – Property Services, HammondCare
Our valued clients
Proudly supporting our community
Better cleaning, every time
A job done well is only the beginning. We make each cleaning job better than the last.
Experience the difference