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Social Housing Services
Genuinely committed to making a positive social impact.
We work hard to ensure your residents live in a clean, safe and healthy environment every single day!
Our Mission is Your Mission… To End Homelessness and Improve Employment Pathways
One of our key pillars is Social Impact. We take immense pride in partnering with organisations which support those most vulnerable and in need. Our dedication to giving back is reflected in our continual commitment to donations and sponsorships that improve the lives of your residents and staff alike. With a customer-centric approach, Crown Property Services has a proven track record of exceeding client expectations through attention to detail, transparent management, and a highly skilled team of professionals.
How Crown property services creates dignified, safe spaces for housingfirst residents
With our unique EVOLVE system, we continually improve our service to you
We can help with:
External / Internal Cleaning of Common Areas
Antibacterial Disinfectant / Sanitising Services
Window Cleaning
Periodical Cleaning
Vacate Cleaning
We’re not satisfied until we exceed your expectations
Our Social Housing Cleaning Process
We are dedicated to ensuring a clean and hygienic environment for residents, visitors and employees.
Our thorough approach ensures that no detail is overlooked; everything within sight is within our cleaning reach. This includes paying meticulous attention to cleaning and sanitising all touchpoints, entryways, and lifts in both internal and external communal areas.
Your office space, kitchen, breakout areas, and bathrooms all receive the same level of meticulous attention. This means workstations, monitors, peripherals, chairs, carpets, windows spot cleaned and surface disinfection. We also take care of bin emptying and restocking of consumables, all contributing to a pleasant and clean environment.
“When we were looking to tender our cleaning services, we had previously relied on small subcontractors , but this approach created operational risks.
Moving to larger-scale contracts required a different level of compliance, appreciation of risk, risk management policies, procedures, and insurances. George and his team at Crown Property Services not only met these requirements but stood out for their enthusiasm for purpose-driven work, passion for technology, and commitment to quality.
Their maintenance reporting system means they’re like our eyes on the ground – it saves us so much time identifying issues on-site in real-time and sending updates directly to our team. Their use of GPS tracking, and live reporting was leading the way at the time. These tools have been invaluable—not only for security but also for resolving disputes and maintaining quality.
What stood out to me was that they’re not just providing a service; they’re working with us to create safe, dignified spaces for our tenants. George instils a high level of authenticity in his values, which flow from the top down. His staff are properly trained and well-supported. That’s a big differentiator compared to other providers.
After more than three years of working with Crown, I know I can pick up the phone, and George will handle any issue quickly and appropriately. It’s a true partnership, built on joint values, the culture he instils, and the service levels he strives for personally.
Crown Property Services has proven to be a partner we can rely on to deliver consistent, quality results for our residents.“
Clive Bowden
Chief Commercial Officer, Housing First
The Crown difference: real quality in real time
Our Operations Managers conduct regular inspections and performance assessments on a weekly basis. Results are filtered through our system in real-time and analysed. We also provide ongoing training through both in-house and on-site methods.
We watch, train, and evaluate our staff’s performance to align with Crown Property Services and your expectations. Monthly and quarterly training sessions are conducted to reinforce your expectations, monitor safety, compliance, and ensure we consistently deliver the highest quality professional services.
The highest cleaning standards, always
Our commitment extends beyond just meeting your expectations – we strive to surpass them. Our exceptional cleaning service and comprehensive certification mark only the initiation of our efforts. Through our innovative EVOLVE approach, we consistently enhance our services to better serve you.
We’re the only cleaning service in Australia with a learning methodology around cleaning that improves our cleaning over time. Our EVOLVE continuous improvement system provides a framework to ensure that we create a feedback loop that delivers better social housing services, everytime.
What our customers say
“Crown Property Services is a great organisation.
They have also donated to one of our family housing projects in Dandenong Housing, which was instrumental in providing spare space for our clients.
They have been instrumental in providing exceptional support to some of our other offices and sites, making a significant difference in our operations.
The team are very responsive and accommodating to our needs as a non-profit organisation.
Our relationship is more than just a partnership; it’s a shared commitment to our core values and a shared vision of ending homelessness.“
Erina-Jade Wong
Asset Manager – Offices & Sites, Property Assets Team, Launch Housing
01 ENGAGE
We enable direct two-way communication with all stakeholders to find what’s working and what’s not.
02 Evaluate
We analyse feedback from stakeholders and discuss with your decision makers.
03 Execute
We carry out all agreed tasks with efficiency and effectiveness, the Crown Property Services way.
Better cleaning, every time
A job done well is only the beginning.
We make each job better than the last.
Experience the difference